Privacy Policy

Last updated: January 2025

The Short Version

We collect only what we need to make MySeatMap work for you. We don't sell your data to anyone, ever. We use industry-standard security to keep your information safe. You can delete your account anytime.

What We Collect

When you use MySeatMap, we collect information that helps us provide and improve our service:

  • Account Information: Your email address and password when you sign up
  • Flight Searches: The flights you search for and seat maps you view
  • Usage Data: How you interact with our service to help us make it better
  • Payment Information: If you subscribe to a paid plan, we use Stripe to process payments securely

How We Use Your Information

We use your information to:

  • Provide you with seat map information for your flights
  • Send you notifications about seat availability changes
  • Improve our service and fix bugs
  • Communicate with you about your account or our service
  • Prevent fraud and keep our platform secure

We don't use your data for advertising or sell it to third parties. Your flight searches are your business, not ours to monetize.

Data Sharing

We share your information only when necessary:

  • Service Providers: We work with companies like Stripe for payments and cloud hosting providers to run our service
  • Legal Requirements: If required by law or to protect our rights and users
  • With Your Consent: When you explicitly agree to share information

That's it. We don't have a long list of data brokers or advertising partners.

Your Rights

You have control over your data:

  • Access: You can view all the data we have about you
  • Correction: Update your information anytime in your account settings
  • Deletion: Delete your account and we'll remove your data within 30 days
  • Export: Download your data in a portable format

To exercise these rights, just email us at privacy@myseatmap.com or use your account settings.

Security

We take security seriously. Your data is encrypted in transit and at rest. We use industry-standard practices to protect your information. While no system is 100% secure, we do our best to keep your data safe and regularly review our security measures.

Cookies

We use cookies to keep you logged in and remember your preferences. That's about it. Check our Cookie Policy for more details.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll let you know via email or a notice on our website. The "Last updated" date at the top shows when we last made changes.

Questions?

If you have questions about this privacy policy or how we handle your data, reach out to us at privacy@myseatmap.com. We're real people and we'll get back to you.